Orange Badge Tenerife

This service is particularly helpful to the elderly, infirm or non-confident traveller that requires help to get through the airport. All EC Airports are required to offer this service to anyone who needs it. Please remember that due to new EC regulations, you must register with your airline as PMR (Person Reduced Mobility). This will ensure you get wheelchair assistance  from the aircraft, through the airport, passport control and baggage collection and out to the point we can take over and assist you through to your Orange Bus and on to your accommodation.

Golf groups, windsurf boards, bicycles etc can all be catered for.

This service is only available only if you book transfers with us and is not available 24 hours. As this service is very popular, please contact us before making any firm bookings to ensure availability.

If you use our transfer service in conjunction with our mobility rental service then we can ensure your equipment is delivered as soon after your arrival as possible, or, in certain circumstances we can have your mobility scooter waiting at your accommodation for you.

On exiting the baggage hall, you need to look out for Liz who will be wearing a distinctive black blouse with the Orange Bus logo. She has worked in the tourism sector for many years in Tenerife and can help you if you have any problems on your arrival. She will then help you out to our special Orange Bus which has ramps and air conditioning. If you have booked equipment we confirm the delivery arrangements with you.

We need to know your name, flight number, departure airport and estimated time of arrival. In addition we need to know the number of people in your party and who is in wheelchairs or scooters. Whilst we are very used to dealing with the disabled please help us to help you and make sure you tell us of any special requirements you may have, for example spinal injuries where headroom is important. Please contact us with full details of your requirements

Our transfer service is available to all parties which can include the infirm, elderly or handicapped, as well as larger family groups of up to 12 people. Golf groups can be catered for. Please ring or e mail us for a quote.